Quality

Integrated Total Solutions is committed to providing our customers with quality services and products.
We recognize that quality is essential to our success and in producing a satisfied customer. 
Integrated Total Solutions meets our quality objectives by recognizing the following principles:

• We are customer focused in understanding the customer’s quality objectives
• We provide leadership to guide our employees towards our quality objectives
• We believe that achieving quality requires effort from our employees, vendors, customers and community
• We manage our activities and tasks through defined processes
• We use a systematic approach to manage dependent processes
• We understand that continual review and improvement are required to achieve higher goals
• We use a factual approach to decision making
• We establish long term relationships with our suppliers, vendors and contractors to provide the highest level of service and product value
• We monitor our quality with an audit process

Integrated Total Solutions management are responsible for implementing, educating and maintaining a rigorous quality management system to lead and sustain these underlying quality principles.

...ITS' Quality